1. Acceptance of terms
By using our website and services you agree to these terms and conditions. If you do not agree, please do not use our services.
2. Our services
ticino4you.ch is an online platform that connects travellers with local tour and activity providers in Ticino. We act as an intermediary between you and the providers.
3. Bookings
- Bookings are binding once confirmed
- Cancellation policies vary by provider
- Prices may change without notice
- Availability is only guaranteed once the booking is confirmed
4. Payments
- Payments are processed securely via our payment processors
- All prices are in CHF (Swiss francs)
- Additional taxes and fees may apply, VAT rate 8.1%
- Refunds are made in accordance with our refund policy
5. Cancellations and refunds
- Cancellations vary by provider and must be made at least 72 hours in advance unless stated otherwise in the confirmation
- Refunds depend on the provider’s cancellation policy
- We reserve the right to refuse refunds in case of misconduct
- Weather-related cancellations are handled individually
6. Disclaimer
ticino4you.ch is not liable for:
- injuries or accidents during tours
- loss of or damage to property
- changes or cancellations by providers
- weather-related problems or natural events
7. User conduct
You agree to:
- provide correct and accurate information
- not use our services for illegal purposes
- respect the rights of others
- not damage or disrupt our website
8. Changes to the terms
We reserve the right to change these terms at any time. Changes will be published on this page. By continuing to use our services after a change, you accept the new terms.